Support
Contact
RidgeAlgo support
For billing questions, webhook setup help, TradingView payload issues, or exchange connection problems, send us the issue clearly and we will help you sort it out.
Email support
support@ridgealgo.comInclude your account email, exchange, and a short explanation of what broke so we can help faster.
Before you email
+Tell us which exchange you connected.
+Tell us whether the issue is billing, auth, or webhook execution.
+Include the account email tied to the workspace.
+If possible, include the payload or alert details that failed.
